Effective Date: February 21, 2025
Website: https://hausdemur.shop/
1. Introduction
Haus Demur is an Amazon affiliate store, meaning we do not sell or ship products directly. Instead, we feature products available on Amazon and other affiliate partner websites. When you make a purchase through our links, you are redirected to the respective retailer’s website to complete your order.
Because we do not handle transactions, shipping, or returns directly, all order and return policies are governed by the retailer (such as Amazon) from which you make your purchase. Please review the policies of the respective retailer before making a purchase.
2. Order Process
- When you click on a product on our website, you will be redirected to Amazon or another affiliate partner to complete your purchase.
- The order process, including pricing, availability, payment, and checkout, is handled by the respective retailer.
- Haus Demur does not process payments, ship products, or manage customer service for orders—all inquiries should be directed to the retailer where you made the purchase.
3. Shipping & Delivery
- Shipping times, costs, and delivery policies depend on Amazon or the specific retailer from which you make your purchase.
- You will receive order confirmation, tracking details, and delivery updates directly from the retailer.
- Haus Demur is not responsible for shipping delays, lost packages, or delivery issues—please contact the retailer’s customer support for assistance.
4. Returns & Refunds
- Since we do not sell products directly, returns and refunds are handled by the retailer (such as Amazon).
- Each retailer has its own return policy, including return timeframes, eligibility, and refund processing. Please refer to the retailer’s return policy on their website.
- If you need to return an item, follow the instructions provided by the retailer where you made your purchase.
- Haus Demur cannot process returns, issue refunds, or exchange products—you must contact the retailer’s customer service for assistance.
5. Issues with Your Order
If you experience any issues with your order, such as receiving a defective or incorrect item, please follow these steps:
- Check the Retailer’s Return Policy – Visit Amazon or the affiliate partner’s website for their return instructions.
- Contact the Retailer’s Customer Service – Use the customer support options provided by the retailer.
- Follow the Return Instructions – If eligible, return the item following the retailer’s process to receive a refund or replacement.
6. Important Notes
- Haus Demur does not handle product warranties, customer complaints, or disputes—these must be addressed with the retailer.
- Prices, promotions, and discounts are determined by Amazon or the respective retailer and are subject to change without notice.
- By making a purchase through Haus Demur, you agree to abide by the terms and conditions of the retailer from which you are buying the product.
However, for order-related inquiries, shipping, returns, or refunds, please contact the retailer where you made your purchase.
Thank you for shopping through Haus Demur!
